Overview
Bunyan Pro is designed to help homeowners, consultants, contractors, and service providers manage building-related workflows with clarity and accountability. We handle personal, project, and operational data only for legitimate platform purposes and in line with applicable privacy requirements.
Information We Collect
We collect information that you provide directly, information generated through your use of the platform, and technical data required to keep the service secure and reliable.
- Identity and contact details such as name, phone number, email address, user type, and account verification information.
- Project information such as project name, location, budget ranges, design preferences, uploaded plans, documents, comments, and related workflow records.
- Service activity such as requests, offers, approvals, payments, notifications, support messages, and audit logs.
- Technical information such as device data, browser type, IP address, authentication events, cookies, and usage diagnostics.
How We Use Information
We use collected information to operate the platform, deliver requested services, improve quality, and protect users and project records.
- Create and manage accounts, projects, requests, tenders, documents, approvals, schedules, and notifications.
- Coordinate communication between authorized project participants and service providers.
- Verify identity, prevent misuse, investigate issues, maintain records, and enforce platform rules.
- Improve user experience, measure service performance, develop new features, and provide support.
Files, Plans, and AI-Assisted Tools
When you upload files, images, plans, or project documents, we process them to provide the requested platform features. AI-assisted outputs, estimates, and suggestions are support tools and should be reviewed by qualified professionals before being used for construction, contracting, permits, or financial commitments.
Information Sharing
We do not sell personal information. We may share data only where needed to provide the service, comply with obligations, or protect legitimate interests.
- With authorized users assigned to your project, based on their role and permissions.
- With service providers, consultants, contractors, payment processors, hosting providers, analytics providers, and support tools that help us operate the platform.
- With regulators, courts, or other authorities when required by applicable law or necessary to protect rights, safety, or platform integrity.
Security and Retention
We use administrative, technical, and organizational safeguards intended to protect information against unauthorized access, loss, misuse, or alteration. We retain information for as long as needed to provide services, maintain project records, meet legal obligations, resolve disputes, and support security investigations.
Cookies and Similar Technologies
We may use cookies and similar technologies to keep you signed in, remember preferences, secure sessions, understand usage, and improve performance. You can control cookies through your browser settings, but disabling them may affect platform functionality.
Your Choices and Rights
You may request access, correction, or deletion of your personal information, subject to identity verification and any legal, contractual, or operational retention requirements. You can also update certain account and notification preferences from within the platform.
Contact
For privacy questions, account requests, or concerns about how your information is handled, contact Bunyan Pro through the official support channels shown on the website or inside your account.